Cake order management

Cake order management without the order notebook

Crumb replaces the order book, the WhatsApp screenshots and the sticky notes with one board that shows every cake order by when it is due and what is still owed.

Cake orders in Crumb grouped by due date: Overdue, Today and Tomorrow

One board, sorted by when the order is due

The Today board groups orders into Overdue, Today, Tomorrow, This week and Later. Open the app in the morning and the day’s work is already in order, with the urgent ones at the top.

Each card shows the customer, the items, the time promised and the balance. Call or WhatsApp the customer straight from the card.

From booking to hand-over

An order moves from booked, to the kitchen, to ready, to handed over. At hand-over Crumb asks for the balance by cash or UPI QR and only then lets the order be completed, so an unpaid cake does not leave the shop by accident.

Part payments are recorded as they come in. An order can be cancelled with a reason, with the advance refunded or kept.

Know where every order came from

Record whether an order arrived by WhatsApp, by phone or at the counter. Customer records build themselves from phone numbers, so a repeat customer’s past orders are one tap away.

Dues that actually get collected

The Customers page shows who owes money, with a Has dues view. Send a reminder on WhatsApp with a UPI pay link, and the customer pays without installing anything.

The owner sees the same numbers in the Receivables report, and can export the full order list to Excel or PDF.

What you get

The features behind it

Orders and hand-over

See what is due, collect the balance and close the order without a notebook.

  • Today board: Overdue, Today, Tomorrow, This week, Later
  • Call and WhatsApp buttons on every order card
  • Hand over: collect the balance by cash or UPI QR, then complete
  • Part payments and cancel with a reason, refund or keep the money
  • Capture the channel: WhatsApp, phone or walk-in
  • Orders without a customer name when it is a quick sale
  • Full order list with filters, plus Excel and PDF export
  • Tables turn into easy cards on a phone, with one ⋯ menu per row

Customers and dues

Customers build themselves from phone numbers. Dues get collected.

  • Customer records created automatically, with full order history
  • Open dues at a glance, with a Has dues view
  • One-tap WhatsApp reminder with a UPI pay link

See every feature

FAQ

Questions, answered

Can I take an order for a date weeks ahead?

Yes. Pick any delivery date and time. The order sits under Later until its week arrives, then moves up the board by itself.

Can staff edit an order after it is booked?

Yes, until it is finished. Every edit and cancellation is written to an audit log, so the owner can see who changed what.

Does the owner get told about orders due tomorrow?

Yes. A morning digest lists the orders due and the customers with dues, as a push alert and in the in-app inbox.

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